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UCResolution
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About Us

Kenneth Cole

Head of Architecture and Engineering

Rob Schade

VP of Sales and Operations

Learn more

Our History, mission statement, and Future Objectives

The Story Behind UCResolution

UCResolution wasn’t born in a boardroom. It wasn’t drawn up on a whiteboard during a quarterly strategy session. It was born out of frustration — and a little bit of rebellion.

After years of working inside large VARs, tech service companies, and support organizations, we started seeing a pattern we couldn’t ignore: Too many companies were doing it wrong.

They were pushing new technology just to sell something.They were ripping and replacing systems that still had years of value left. They were focused more on their quotas than their customers. And worst of all, they treated employees like afterthoughts in the rush to roll out AI and other new tech.


We knew there had to be a better way.


So we decided to build it.


UCResolution was founded on a simple belief:
Do right by the customer. Optimize what they already have. Empower their people first. Make technology a tool for success — not a headache, not a money pit.


Today, we help businesses modernize at the right pace, make smarter investments, and truly prepare their teams to thrive in the AI era. We’re proud to say we’re different — because we saw what "business as usual" looked like, and we knew our customers deserved better.

Welcome to UCResolution — where strategy, optimization, and real customer advocacy still matter.


At UCResolution, our mission is simple: Empower businesses by optimizing what they have, preparing them for what's next, and always putting people first.


We believe technology should work for you — not the other way around.
Born from a vision to fix what others got wrong, we focus on maximizing value, minimizing disruption, and turning every investment into a real advantage. By centering our solutions around your people and your goals, we help organizations modernize with confidence, unlock hidden opportunities, and thrive in the era of AI and beyond.


At UCResolution, we see a future where technology doesn’t replace people — it elevates them.

In the evolving world of AI, cloud, and connected everything, too many companies chase the next shiny tool without truly understanding the human side of innovation. We believe the businesses that win the future will be the ones that optimize not just their systems, but their people — empowering employees to use technology intelligently, safely, and creatively.

We envision a business world where modernization doesn’t mean throwing everything away — it means optimizing what works, adopting what’s next strategically, and putting humans at the center of every transformation.

In our future:

  • Technology becomes an enabler, not a burden.
  • Employees become empowered innovators, not casualties of change.
  • IT investments deliver maximum value because they’re deployed with purpose, not pressure.
  • Organizations succeed because their people are ready, their infrastructure is smart, and their strategies are built to last.

UCResolution’s role in that future is clear:
We will continue to stand apart by doing what so many others forget — putting businesses and their people first. We’ll guide organizations through modernization with confidence, efficiency, and humanity, always optimizing for real-world results, not vendor quotas or short-term gains.

Because the future isn’t just about faster systems.
It’s about smarter businesses, empowered employees, and technology that works for you — not the other way around.

That’s the future we’re building at UCResolution.


Kenneth Cole and Rob Schade


Our Partners


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